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#1
September 5th, 2007, 11:45 PM
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Stupid BigAl
 Stupid stupid bigal. i ordered some things from bigalsonline.com and I'm disappointed. I ordered a 100w jager heater which was advertised as "submersible". only to find out today, after instlaling it, that it is NOT submersible at all. In fact, it has pretty demanding water level requirements. ARGH! That was some pretty dirty false advertising that caused me to end up with a part opposite of what I wanted.  Be wary of that website. Who knows what else is mis-cataloged and falsely advertised.Current Aquarium(s) Description: Working on a 30g Experience in Saltwater & Reef Aquarium Hobby: Noob Other Intrests: Fish 
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| LivingReefs.com - Reef Aquarium Forum |
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#2
September 6th, 2007, 12:35 AM
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Re: Stupid BigAl
man..sorry to read that..is there any posybility of a refund?
__________________
WHAT WE DO IN LIFE, ECHOES IN ETERNITY!! .. Rigo.. 
Current Aquarium(s) Description: on hold!! Experience in Saltwater & Reef Aquarium Hobby: 5 years Other Intrests: bike riding,reefing,home entertainment,site seen.
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#3
September 6th, 2007, 12:48 AM
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Re: Stupid BigAl
I'm sure I could send it back, but then I would have to pay for all the shipping/handling charges again, plus deal with the WAIT of receiving a replacement and who knows how long that would take.
Current Aquarium(s) Description: Working on a 30g Experience in Saltwater & Reef Aquarium Hobby: Noob Other Intrests: Fish
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#4
September 6th, 2007, 12:54 AM
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Re: Stupid BigAl
I have ordered form them before and love them. I got everything I order, just the way they said it would be, also a great price, and shipped very quikly. Are you sure you didn'y miss somthing, or accidently order the wrong one? Did try to contact customer service to see if they made a mistake, if so I bet they will fix it no charge to you. Sorry to hear that you had a bad experience.
__________________
Bobby 
Current Aquarium(s) Description: 30 gal reef, 175 MH, CSS 125. 29 gal reef, 10 gal sump, ASM mini G 130 watt PC's Experience in Saltwater & Reef Aquarium Hobby: in fresh water all my life and stared salt in 08/06 Other Intrests: aquariums,remodeling houses,and cars
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#5
September 6th, 2007, 01:22 AM
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Re: Stupid BigAl
I ordered from them many times.I believe they are a reputable company.I had lights broken from shipping,I called Big Al's CS,They had me set the lights out for UPS pick-up,When they receive the shipping info back,they send out a new one.Call them up,they will work with you.
__________________
 Live long and prosper Dominick AGA 210g. MegaflowLifereef LF1-300S berlin sumpSVS-24 skimmer w/Mag 9.5Refugium(25g.) with Nova 2x24w fuge light.Mag 2400 return.Aquatinic Constellation/14x39w T5-HO.Reef Fanatic ATO.Koralia 2/3 Current Aquarium(s) Description: Oceanic 75 gal./AGA 210g. megaflow Experience in Saltwater & Reef Aquarium Hobby: 6 years Other Intrests: Reefing,video games,music,electronics
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#6
September 6th, 2007, 02:03 AM
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Re: Stupid BigAl
why do you guys get stuff from them you an get most of the same stuff at docters but chesper
Current Aquarium(s) Description: 125gal.SWPT,20gal,FWPL,and 30gal.SWRT Experience in Saltwater & Reef Aquarium Hobby: 3years Other Intrests: airsoft,guitar,wakeskating,skateboarding
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#7
September 6th, 2007, 02:19 AM
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Re: Stupid BigAl
Actually Big Al's is USUALLY cheaper but not always the case.The 2Docs has a larger selection though.
__________________
Live long and prosperDominick AGA 210g. MegaflowLifereef LF1-300S berlin sumpSVS-24 skimmer w/Mag 9.5Refugium(25g.) with Nova 2x24w fuge light.Mag 2400 return.Aquatinic Constellation/14x39w T5-HO.Reef Fanatic ATO.Koralia 2/3 Current Aquarium(s) Description: Oceanic 75 gal./AGA 210g. megaflow Experience in Saltwater & Reef Aquarium Hobby: 6 years Other Intrests: Reefing,video games,music,electronics
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#8
September 6th, 2007, 02:21 AM
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Re: Stupid BigAl
ohjhh
Current Aquarium(s) Description: 125gal.SWPT,20gal,FWPL,and 30gal.SWRT Experience in Saltwater & Reef Aquarium Hobby: 3years Other Intrests: airsoft,guitar,wakeskating,skateboarding
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#9
September 6th, 2007, 02:45 AM
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Re: Stupid BigAl
This is the first time I've ordered from bigal. I went to the website and double checked. Says submersible but it's not. Here's the heater I got. Jager Heater - 100 Watt at Big Al's Online
sounds like a decent heater, but not submersible like it's supposed to be.
__________________
Current Aquarium(s) Description: Working on a 30g Experience in Saltwater & Reef Aquarium Hobby: Noob Other Intrests: Fish
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#10
September 6th, 2007, 03:20 AM
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Re: Stupid BigAl
did you read the return policy
Current Aquarium(s) Description: 125gal.SWPT,20gal,FWPL,and 30gal.SWRT Experience in Saltwater & Reef Aquarium Hobby: 3years Other Intrests: airsoft,guitar,wakeskating,skateboarding
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