A Liveaquaria story!

[Reefgyrl]

2500? I am surprised they would guarantee it at all. That's nuts. I think I would of paid for the best shipping possible.

[cgoodman381]

Originally Posted by Reefgyrl

2500? I am surprised they would guarantee it at all. That's nuts. I think I would of paid for the best shipping possible.

Pretty sure theres no better shipping you can pay for. Its all next day air or two day depending on the distance.

[Piggy]

Looks like the fish is still missing. Still nothing else neew.

[Bifferwine]

At this point, a tang missing = a dead tang.

[lightcs4]

I agree ... the tang is most likely gone. I am looking at LiveAquaria for a couple things and will definitely order from them regardless of what they do for this particularly buyer. Everything I have heard about them leads me to believe they do their best to run an honest business and provide good customer service.

[Brat]

I like the fact that the company still guarantees on the expert only and difficult specimens. Many companies won't keep their guarantee on those types, but liveaquaria does.

[Piggy]

He got a full refund. Also found a Gem tang from someone in PA.

[lightcs4]

Wow, that was generous, in my opinion. I hope they more than make it up in new business from people that see this and decide to use them.

[dustin_P74]

they dont need to make loads of new costumers to make up for that 3 grand they just refunded, thats just a drop in the bucket to them

[lightcs4]

True, they really wouldn't need much, but I hope they get it anyway. I think they went above and beyond on this one.