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stay away from liveaquaria.com!

Vendor Evaluations Here we can share our good and bad expierences with the current online vendors.

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  #1  
Old May 21st, 2007, 06:29 PM
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stay away from liveaquaria.com!

I thought I warned you guys about liveaquaria.com. I order one of there frag packs. It came cheap and looked nothing like the corals thats on their website. Then I order some of their fishes. They all came small and all died. Your better off buying from marinedepotlive.com which I never had a problem with.

pin

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  #2  
Old May 21st, 2007, 06:44 PM
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Re: stay away from liveaquaria.com!

sorry to hear that pin...i only can imagine how you feel...thanks for the warning..
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  #3  
Old May 21st, 2007, 06:53 PM
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Re: stay away from liveaquaria.com!

how much was in $??
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  #4  
Old May 21st, 2007, 07:58 PM
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Re: stay away from liveaquaria.com!

Sorry to hear that.I used Liveaquaria several times,everything was shipped well and was very pleased with my order.Nothing died except peppermint shrimps,but they credited me no questions ask,no pictures.
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  #5  
Old June 9th, 2007, 04:21 AM
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Re: stay away from liveaquaria.com!

I have to disagree here. I've ordered pipefish and other fragile fish from liveaqaria and they were all alive and healthy.

Our club has placed group orders with them and when things did arive dead they replaced no questions ask and even paid the shipping.

The only questionable experience I have ever had with them is with the live rock, but they ended up sending me a whole new box and let me keep the old.

My opinion is they have a good products with great service. Just my 2cents.

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  #6  
Old June 9th, 2007, 10:00 AM
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Re: stay away from liveaquaria.com!

I agree with BKV on this one, ive ordered alot of stuff from them over the years and have had a few complaints with quality (mainly liverock) but there customer service always fixes the problem easily and quickly
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Old June 15th, 2007, 01:56 AM
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Re: stay away from liveaquaria.com!

i was just about to ask about their quality on fish? would you recommend ordering any fish from them if the nearest saltwater fish store is about an hour away?

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Old June 15th, 2007, 01:59 AM
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Re: stay away from liveaquaria.com!

I would if they have what you want in stock.

Another trick I have learned... If you call them you can have them deliver for Saturday delivery, but if you tell them you want to pick it up at the fedex location saturday at 8 am it doesn't cost you the extra 12.50, plus your fish are picked up and in your tank before it gets hot.

Brandon

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  #9  
Old June 15th, 2007, 05:17 AM
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Re: stay away from liveaquaria.com!

sweet. thanks alot

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  #10  
Old June 15th, 2007, 02:21 PM
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Re: stay away from liveaquaria.com!

something else to consider is there warranty, ive have yet to find a fish store that has any more than a 24 hour warranty, liveaquaria offers 14 days I believe, and ive heard of several people that have had to use that warranty and said it was very easy dealing with them.
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