Another Jebao Group Buy (WP & DC Pumps)

Discussion in 'New to Reefing' started by Eric Noa, Dec 14, 2013.

  1. Eric Noa

    2XAl Salt Addict VIP Member

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    Ok, any updates?? Another week later...
     
    2XAl, Apr 8, 2014
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  2. Eric Noa

    Eric Noa

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    Pumps should ship this week. Once I get confirmation I will let everyone know.
     
    Eric Noa, Apr 8, 2014
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  3. Eric Noa

    Big K

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    Hell Yeah! :thumbsup:
     
    Big K, Apr 8, 2014
  4. Eric Noa

    Sakura2282 Reef lover!!!

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    :thumbsup:
     
    Sakura2282, Apr 8, 2014
  5. Eric Noa

    Eric Noa

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    I have some good news and some really bad news.

    Lets start with the good news. The pumps were ready to be shipped yesterday (Good news) but due to the bad news they are holding the pumps and they won't be shipped just yet.

    Now for the bad news, the reason why the pumps are being held is because our wonderful and lovely friend Alysia made a mistake when she quoted me for shipping and price of each individual pump back when I initially started this group buy. Long story short due to her mistake the incorrect amount was collected & sent meaning until the remaining funds are sent the pumps will not be shipped.

    Now I know you're all thinking the same thing I thought. How is this my fault? Well it isn't and I made this very clear to Jebao and I explained to them many times how this was not my fault and this was their mistake and how it should of been caught a long time ago not the day the pumps were ready to ship.

    As you all know trying to communicate with someone in China is not an easy task. They are unwilling to accept that this is not my mistake and I should not be penalized for it so till the remaining funds are sent they won't ship the pumps.

    You guys have been waiting long enough for these pumps and so have I and I cannot make you guys wait any longer. Today after work I stopped by the bank and transferred the remaining funds which is a total of $1512 from my own pocket. As soon as they receive the money the pumps will be shipped.

    This order was for 182 pumps plus spare parts and controllers so if you divide $1512 by 182 that comes out to $8.30 per pump. According to them I was undercharge for shipping and the pumps, they didn't go into detail they just gave me outstanding balance. If this company was in the US I wouldn't have sent the money and fought it more but dealing with China I rather be out of $1512 and not owe all of you guys over $11k if they decided to just screw me.

    All I ask of you guys is to help me out here even though this wasn't your fault or mine and please multiple $8.30 by the number of pumps you bought and send that over to my paypal account ------> [email protected]

    I hope you guys understand and to show you all that Im not just making this up to make an extra buck off everyone who ordered here is the transfer paperwork which shows the recipient and amount.

    After I receive this order and all the pumps are distributed I will no be dealing with Jebao anymore. Im done with this company for good.


    [​IMG]
     
    Eric Noa, Apr 16, 2014
    monkiboy likes this.
  6. Eric Noa

    Sakura2282 Reef lover!!!

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    Eric, now that you sent the money to them. I'd like to know, when will they send the shipment? It will be this week, next week or when? Did they even tell you? And how long after that it will take for them to arrive to the US.

    All this situation really s***s. This company have no respect for their customers.
     
    Sakura2282, Apr 17, 2014
  7. Eric Noa

    Eric Noa

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    I have no words to describe my feeling towards that company. It's just pathetic.

    Pumps should ship tomorrow or Friday. Their words not mine. I hope they can at least do that after all this waiting and unexpected news.

    Once they are shipped it should only take about 4-5 business days to get to me. I will ship them out to you guys a day or two after I get them. I need to get everything organized to not make any mistakes like Jebao.
     
    Eric Noa, Apr 17, 2014
  8. Eric Noa

    DaSalty1

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    Hey Eric,
    Just curious, how do the prices (pumps/shipping)for the pumps with this group buy compare to the last one in 2013 you put together with Jebao. Will send paypal shortly.
     
    DaSalty1, Apr 17, 2014
  9. Eric Noa

    Sakura2282 Reef lover!!!

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    Thanks! Eric, I will send my paypal next week after the funds are transferred from my bank account. If we are lucky, the pumps will be here the last week of April! :D
     
    Sakura2282, Apr 17, 2014
  10. Eric Noa

    Eric Noa

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    Not a problem and I hope so too. The should ship the latest by Monday since it doesn't take more than a day or two for them to receive the money after its sent and it was sent yesterday.
     
    Eric Noa, Apr 18, 2014
  11. Eric Noa

    Eric Noa

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    I do not remember off the top of my head will need to look but the prices were a bit lower than this group buy.
     
    Eric Noa, Apr 18, 2014
  12. Eric Noa

    Eric Noa

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    I don't expect them on Thursday because that always seems to change once they arrive at US customs but they could be here by Friday.

    [​IMG]
     
    Eric Noa, Apr 22, 2014
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  13. Eric Noa

    Eric Noa

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    Looks like they won't be here today. Now Fedex is estimating Wednesday the 30th
    [​IMG]
     
    Eric Noa, Apr 24, 2014
  14. Eric Noa

    Big K

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    Jeez....
     
    Big K, Apr 24, 2014
  15. Eric Noa

    Eric Noa

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    Not even Fedex can do things right. The package got to the next location after the fedex cutoff time so it sat there for a day.
     
    Eric Noa, Apr 24, 2014
  16. Eric Noa

    Big K

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    I have never seen an "estimated delivery" change by 6 days. Did you piss off an old Gypsy woman, Eric? :LOL:
     
    Big K, Apr 24, 2014
  17. Eric Noa

    Eric Noa

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    Hahaha neither have I. I guess when you're dealing with Jebao anything is possible :LOL:


     
    Eric Noa, Apr 24, 2014
  18. Eric Noa

    Eric Noa

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    There seems to be some sort of delay. Not sure what Jebao forgot to provide. Let's see how this goes. Headache after headache.

    Edit: I called fedex and I need to fill out a form and provide my SSN. Not sure why because I didn't have to do that with the previous order.

    [​IMG]
     
    Last edited: Apr 27, 2014
    Eric Noa, Apr 27, 2014
  19. Eric Noa

    Big K

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    [​IMG]
     
    Big K, Apr 27, 2014
  20. Eric Noa

    Sakura2282 Reef lover!!!

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    Was the previous order as big as this one?
     
    Sakura2282, Apr 27, 2014
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