Deltec TC2060 skimmer

Discussion in 'Product Reviews' started by Lesely, Jan 16, 2014.

  1. Lesely

    Lesely

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    Location:
    Australia
    hi,
    Just wanted to let people know that Deltec in Germany are amazing
    We purchased a second hand tank and equipment including skimmer (with no receipts)
    The motor on the skimmer started to get very noisy after the move, we cleaned it pulled it apart and still no better.
    Owner had no documents relating to the skimmer at all (found out later it was a grey import)
    Contacted Deltec direct in Germany and withing 3 weeks they had agreed to supply a brand new motor at no charge to us. And were not worried that we had no purchase documents. Couldn't even prove how old the skimmer was. They stand by there quality and As promised it was sent to Adelaide for us to pick up with no questions asked.
    I cant speak highly enough of there customer support and quick response to us. I would highly recommend them and there products and I personally now wouldn't buy any other brand.
    Hope this help anyone considering a skimmer purchase .
    Thanks
     
    Lesely, Jan 16, 2014
    #1
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  2. Lesely

    Aquarian

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    Nice to know
     
    Aquarian, Jan 17, 2014
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