In Ariel's defense, that thread is about 5 years old. Things can change and they might not be what they once were. So, hopefully someone has ordered from them recently to let the original poster know the answer.
I just ordered this week. It was the 3rd time I have ordered from them. I always get good healthy looking livestock. They are here by 10:30 AM and when I did lose a fish once after a few days, they were prompt with giving me credit for it. I would recommend them.
A+ service. I've bought from them twice and both times have been great. There was an issue with FedEx shipping on Saturday. They called me and we got it fixed.