Innovative Marine

Discussion in 'Vendor Evaluations' started by slm32123, Feb 24, 2012.

  1. slm32123

    slm32123

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    Not sure if this belongs in this section but oh well.

    Just want to let you guys know, they have TERRIBLE customer service. I have sent over 5 e-mails over the past week and have not gotten a response to any of them. Hopefully nothing goes wrong with the fixture I have from them, because if it does, even though it is covered under the warranty they most likely won't respond. I was planning on buying at least 1 more $600 fixture from them, if not 2. However after seeing how well they perform business I will probably save up to purchase 2 Radions.
     
    slm32123, Feb 24, 2012
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  2. slm32123

    315hottuna61 " Take a Kid Fishing " VIP Member

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    Location:
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    yea, customer service is paramount. Check out Poseidon Warehouse - just a thought
     
    315hottuna61, Feb 24, 2012
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