Oh - so sorry - we have you on for WED shipping and TH delivery!!* :-)
On 12/12/2010 11:24 PM, Dana Hagren wrote:
You never got back to me on when you planned on shipping my items. Were you going to ship Monday the 13th so I receive Tuesday the 14th or send wednesday the 15 so I receive thursday the 16th? Just would like a heads up so I can keep the day open.
Dana Hagren*
414 943 5000
Sent from my iPhone
On Dec 7, 2010, at 1:59 PM, alive2go <
[email protected]> wrote:
Good afternoon,
*** I have created a Paypal Money Request and just sent it to you. The total is $19.98. We are shipping the following items:
1 Harlequin Shrimp
1 Tailspot Blenny
2 Scarlett Hermit Crabs
1 Tiger Pistol Shrimp
1 Sexy Shrimp
1 Razzberry Cream Zooanthids
I had to force your order throug hour system. You will have gooten a "denied payment" email form us. Please disregard it.
Thank you for your business,
Kris
Customer Service
reefs2go.com
On 12/7/2010 12:46 PM, Dana hagren wrote:
Still waiting for the paypal money request...Call me, I hate being kept in the dark, and i hate emailing you over and over. Lets get this resolved please.
*
Dana* 414 943 5000
--- On Sun, 12/5/10,
[email protected] <
[email protected]> wrote:
From:
[email protected] <
[email protected]>
Subject: Re: Contact me asap
To: "Dana Hagren" <
[email protected]>
Date: Sunday, December 5, 2010, 4:12 PM
Just let me know what you want and I will add it to the stuff for reship and send you a paypal money request
On 12/5/2010 4:40 PM, Dana Hagren wrote:
Ok. How do I avoid paying for shipping when I place my order? I'm going to buy a sexy shrimp and the pink zoas.*
Sent from my iPhone
On Dec 5, 2010, at 3:40 PM, "
[email protected]" <
[email protected]> wrote:
I was planning to ship them for FREE - that is why I asked if you be willing to buy something to help us off set the overnight shipping cost.*
Thanks!!
On 12/4/2010 9:16 PM, Dana Hagren wrote:
So let's set this straight. Btw I know your short staffed and prego and I don't wanna come off like a prick but to me, someone who makes 8 dollars an hour, 100 dollars is alot of money. Especially when I pay child support and own my own house. If your willing to send me my tiger pistol shrimp (which was never sent)...a tail spot blenny, 2 Scarlett hermits and a harlequin shrimp. I'd be willing to maybe purchase another coral. Will I have to pay shipping for all of this? Maybe you should just call me on Monday so we can square things away on the phone?
Again I'm sorry about the inconvienece but over half my order was DOA or not sent. That's 50 dollars...I'll look more at your website for a coral or something else to purchase when I'm off of work. Please feel free to call me.
I hope you feel better.
Dana (414) 943 5000
Sent from my iPhone
On Dec 4, 2010, at 4:04 PM, Alive2go <
[email protected]> wrote:
no - that is not what I said or meant at all - I was saying we TYPICALLY do not reship - HOWEVER I would be willing to make an exception to the rule for you - and you could help offset the pain by adding something to the order- That is all!!* :-)**
sorry -not meaning to sound cranky - just having bad contractions right now - need to go home and lay down!!
On 12/4/2010 5:01 PM, Dana Hagren wrote:
I'm not sure I'm understanding. So I can't get a harlequin shrimp nor my Scarlett hermits from you now? I asked you to replace the starry with the tail spot blenny. And I never received my pistol shrimp. What's going on with that? Are you telling me I get credit an cannot purchase what I originally ordered?
Sent from my iPhone
On Dec 4, 2010, at 3:41 PM, Alive2go <
[email protected]> wrote:
We typically do not resend on DOA items - however perhaps you would like to add anything to to the order to make it a little less painful on our part??
On 12/4/2010 1:01 PM, Dana Hagren wrote:
This is what was DOA. 2 Scarlett hermits. Starry blenny. Harlequin shrimp. Also my tiger pistol shrimp was never sent. The Jawfish, all the turbos and other hermits were fine. The zoa's were also fine. I'd be really happy if u could resend the scarlet hermits, harlequin...and my Pistol shrimp. I noticed your out of the starry blenny. If you still have a tail spot blenny I'd be willing to take him instead and take the difference as a loss on my part. Thank you for responding and I await your response. Please feel free to call me if need be.
Dana
414 943 5000
Sent from my iPhone
On Dec 4, 2010, at 10:44 AM, Alive2go <
[email protected]> wrote:
where do we stand with the scarletts and the jawfish?
On 11/30/2010 2:37 PM, Dana hagren wrote:
Hello this is email #2 My two DOA's are Harlequin shrimp and starry blenny. I also never recived a email saying you didn't send my tiger pistol shrimp. The scarlett hermits also havent come out either.*So 3 of the main things i wanted were either dead or not shipped? Whats going to take place? Refund? Resend me these things? I'm a little concerned here. I've spent over a hundred dollars and got some crabs/snails and a jawfish that isnt doing so well. Enclosed are pictures of the DOA's Except the scarlett's i figured they would come out once i acculimated them and they havent.
*
Dana Hagren*11/30/2010
*
(414)943-5000