I tried to order a cleaner crew from them two weeks ago. They won't let you pay online, so you are supposed to place the order and then someone will call you back and get your payment information over the phone.\n\nSomeone called me back the next day, but I was in class, so I wasn't able to answer. Since then, I have left them about five voicemails (no one ever picks up the phone in the first place), and sent them several emails, but no one has called me back to get my payment information from me. Today I finally sent them a last email saying that if I did not hear from them by Wednesday, to cancel my order and I will just buy it from somewhere else.\n\nSo, if you are thinking of buying things from [url=http://www.garf.org]Geothermal Aquaculture Research Foundation Home Page[/url], think twice, it seems like they don't need my business (and I wanted to order a 0 cleaner crew for my 240!!), they probably won't give a crap about yours either.