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Thanks everyone for all the posts. This is great information and I couldn't agree with you all more. Continue the feedback as you desire to do so. I enjoy looking at everyone's opinion and perspective on online retailers.

Thank you for your replies. I understand that this is the key to any successful relationship in business. I do want to provide the very best customer service possible when I get the business up and running. Any particular areas of customer service that stands out the most?

Hello everyone! I am launching a new online web store and just putting my feelers out there to see what customers really want from their online reef suppliers. We would love to hear from everyone to see how we can provide the very best service to customers and be set apart from the...