Also, are you buying healthy clowns?
Are they bright eyed when you buy them? Are they not breathing heavily and eating when you purchase them?
And if you are having trouble keeping the nitrates in check i think your tank might be overstocked - your adding too much at one time.
And you need to get the test kits to test your water yourself.
+1 Bj for the specific numbers as well, what is fine to one person may not be fine to another.
Also, try asking the lfs how their clown are collect from the wild.