Just to keep it short and simple and without making my BP rise again.
I called them thursday of last week asking for a 15 gallon glass tank with three holes drilled in it.
"They said sir for just a few dollars more you can get an acrylic tank and drill your own holes and save money on shipping and labor."
I was like great idea. If i do that can you sell me a 4 pieces of acrylic that fits the inside of the tank.
"They said let me check and I will call you back".
She calls back.
"Sir we like to insert those as we build the tank and only charge 15$ a piece"
I was like cool no problem, but i had to draw out a diagram of exactly how i wanted them.
Today I fax them the drawing.
"They call back and say sorry sir that is to much trouble but we can just send you the loose acrylic sheets"
Ok now at this point I got a little frustrated, because thats what I asked for originally, but they didn't want to do that last time and said wait you guys made me draw a spec because you didn't want to just send me the acrylic last time....<ok i probably had a pissed off tone to my voice because honestly I was at this point>
"She the manager 'Beth' said sorry sir this order just isn't worth the trouble" and she hung up the phone.
Thats how things happened....
Brandon
