So...I've been waiting over a week to get my brand new Nova Extreme Light...a few days ago I was told it had been "lost in the mail"..."we'll send another out right away"...
Today I receive my shipment from FedEx and opening it up I am so excited to see that all of the bulbs made it safely...however, as I begin to unpackage it further, I see a scratch on the front of it...first it looks like some of the foam packaging material rubbed on it so I tried to rub it off...NOPE, its a full fledged scratch...then, as I look closer on the top towards the backend I see a discoloration...looking closer, there was obviously a deeper scratch that looks like someone took finger nail polish or something too it...it doesn't even match the black color of the rest of the light and is so obvious its ridiculous
I am besides myself that this company would send out a blemished piece of crap to someone...what the hell else are they sending out second hand?...maybe they use their lightbulbs for a few weeks at a time and then ship them to their customers?
This is the first order AND LAST order I will ever place with this piece of crap company...granted they are sending a new replacement which is supposed to be here Saturday...I have absolutely no trust in the quality of product that they would ever send out...what a joke :pissed:
Today I receive my shipment from FedEx and opening it up I am so excited to see that all of the bulbs made it safely...however, as I begin to unpackage it further, I see a scratch on the front of it...first it looks like some of the foam packaging material rubbed on it so I tried to rub it off...NOPE, its a full fledged scratch...then, as I look closer on the top towards the backend I see a discoloration...looking closer, there was obviously a deeper scratch that looks like someone took finger nail polish or something too it...it doesn't even match the black color of the rest of the light and is so obvious its ridiculous
I am besides myself that this company would send out a blemished piece of crap to someone...what the hell else are they sending out second hand?...maybe they use their lightbulbs for a few weeks at a time and then ship them to their customers?
This is the first order AND LAST order I will ever place with this piece of crap company...granted they are sending a new replacement which is supposed to be here Saturday...I have absolutely no trust in the quality of product that they would ever send out...what a joke :pissed: