I can't speak to pods or frag coral packs. But I can talk about zoas. I ordered about seven zoas from them. When I got them, I suspected that they were all DOA. But I did what I was supposed to--floated them in their bag in the water they were to go in to get the temp right, etc. It didn't look like anything had changed by the next day, but thinking that bugs were bothering them, I dipped them. In the rinse water I could see tiny red bugs that apparently didn't die because they were moving around...and a whole lot that did die. After a week I contacted them and after a little discussion they resent my order. I got those this last Wednesday and they looked identical to the first batch. Still I'm going through the process. They are in quarantine in excellent water, 77 degrees, etc. and they have not improved. I have used other on-line venders and never had this problem. I will be contacting them this weekend to tell them that the zoas, as far as I'm concerned, are dead. I will give it until next Wednesday before I have my final decision on them. I don't expect them to refund my money...and will take this as an expensive loss and never order from them again.