Eesh. Good luck with saltwaterfish.com! If I can make a suggestion, don't ever order from there again. They have a horrible track record of things arriving dead, and when that happens (not if), you will have a hard time getting your money back.
They may have changed policies recently, but I had such a terrible experience with them, and afterwards I researched them online to find that many others had the same problems. Here's the scenario:
You place an order. Something is DOA. They honor your guarantee -- but if you read it, you don't get your money back. They give you "credit". And to redeem that credit, you have to place a minimum order of $100 ON TOP OF WHAT THE CREDIT IS WORTH. So if you have a $50 fish arrive dead, you have to spend another $150 to use that credit. So you place another order to get your credit, then something from that order is DOA, let's say another $50 fish. They give you another credit -- now they owe you $100 in credit from the two dead fish. But you have to spend another $100 in order to use it on top of your credit amount. So you have to spend another $200 this time, and of course, there is something DOA because there ALWAYS IS with saltwaterfish.com. At this point, you are hundreds of dollars in the hole and all you have to show for it is a bunch of dead fish and a monstrous amount of "store credit" that you are terrified to try to use because you have to spend more each time to get your credit, and it will just end up costing you even more money!
By the time I quit that vicious cycle, saltwaterfish.com owed me over $400. And there was no way I could get that money back unless I spent another $100 plus the $400 in credit at their website. I just quit at that point. I hate that site. And many other people had the same experience with livestock arriving DOA and not being able to get their money back!
So I hope they have changed policies. But that's how it was when I ordered from them a few years ago. I hope your experience is better than mine...