Well I ordered a scorpionfish from them yesterday, the Fedex driver deliver'd it to me today and I was really excited UNTIL I opened the box to find 1 deflated bag containing my scorpionfish in very brown water, They had a heat pack in ther that wasnt even warm to the least, I measured the water temp in the bag and it was right around 60deg, I did samples of the water, PH <7, ammonia High, Nitrates High, Nitrites a little high.... WTF I emailed them and they do have a return policy and the lady that i was dealing with was going to check to see if they had another one they could send me, No email back, tried to call, Voicemail, So I am bringing in the new year with a dead fish that cost me .00 good custumer service would have even told you well we are leaving early today for the holiday, which I understand, But I got no return emails or phone calls. has anyone had any experiences with saltwaterfish.com